Shipping

 

All orders are shipped within 48 hours. It is estimated to take between 3 - 7 working days for all orders within Europe.



Please contact support@threefmediagroup.com it's been more than 30 business days since your item was shipped and you still haven't received your package and we'll get back to you as soon as possible!

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Refund

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Thank you for shopping with us.



If you are not completely satisfied with your purchase, we are here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product can be exchanged for another product or returned for a refund.

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To be eligible for a return, ensure that:

- The product was purchased within the last 40 days

- You have the receipt or proof of purchase

- You received a return goods number (RMN) from us

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Products that do not meet these criteria will not be considered for return.

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To obtain a Return Merchandise Number (RMN), contact us:

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• E-mail:

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Send the product with the original packaging and the receipt or proof of purchase and the RMN number, along with a note stating whether you want to exchange the product (and if so which other product you want to order) or a refund to:

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Bryggargatan 2 C/O Café London, 111 21, STOCKHOLM, SWEDEN

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Free shipping costs

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Shipping costs incurred in connection with the return of a product are refundable.

ANESI SCANDINAVIA is responsible for paying the shipping costs. But not responsible for the risk of loss of or damage to the product during shipping, both to and from us.

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Damaged goods

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If you have received a damaged product, please notify us immediately for assistance.

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Contact Us

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If you have any questions about our return and refund policy, please contact us: support@threefmediagroup.com